Business Communication for Success
by Scott McLean
Publisher: Flat World Knowledge 2010
This book is suited for Business Communication courses, but is also appropriate for Business English, Business Presentation, Professional Communication courses. Students are provided ample opportunity to engage with the concepts, vocabulary and models covered in the text, including role-playing exercises, journal writings, case studies, small-group activities, games, and self-assessment activities.
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by Ilja van Roon - Lucid Communication
This book aims to improve your writing skills by teaching you how to use the principles of business writing. These principles - focus, purpose, meaning, substance, structure, clarity and humility - have been derived from the author's experiences.
by Lori Harvill Moore - Bookboon
What is effective communication and how can it be put into practice in business? The book answers this question by first examining contributions of major theorists in the subjects of semantics, linguistics and organizational communication.
by MTD Training - BookBoon
In this book you'll learn the key skills and the techniques to handle conflict and complaints in many different ways. From dealing with the abusive person through to the calculated person, you'll learn skills to deal with all conflict situations.
by Irvah Lester Winter - The Macmillan Company
This book is designed to set forth the main principles of effective platform delivery, and to provide a large body of material for practice. It may be used to form a separate course of study, or a course running parallel with a course in debating.